Emergency Website Repair

Service Description

Critical website problem? We’re here to help. This service covers emergencies such as hacked websites, malware infections, website crashes, broken forms, SSL certificate errors, domain or DNS issues, and any suspicious activity that puts your site or visitors at risk. You can book anytime, including weekends and after hours, and we will prioritize your request. Once we receive your booking, we will call you as soon as possible to confirm details. If a delay is expected, we may offer a reduced rate. You can choose on-site service, where we travel to your location, or remote service through secure video call or remote access. Travel time is billed at the same rate as repair time. We will gather the access we need, then begin work immediately. Pricing is simple and transparent. The first hour is $160, which includes our rapid-response fee. Additional hours during the initial repair are billed at $110 per hour. Any non-urgent follow-up work after the initial fix is billed at $80 per hour. Drive time, when applicable, is included in the total hours. Any discounts applied at the time of purchase will be applied to the entire work order. If we cannot fix the problem, you do not pay. Emergency repairs include expert diagnostics, immediate action to stabilize your site, and clear recommendations for follow-up work. We support all major platforms, including WordPress, Wix, Squarespace, Shopify, and custom-built sites, and we focus on delivering fast, professional service to get your website back online and secure.